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IMPACT! Fostering Community. Elevating Learning. Embracing Purpose.
The Community of Human and Organizational Learning’s 30th Annual Learning Conference!

From June 10th to 14th, our gathering at the stunning Hilton Lake Las Vegas in Henderson, NV, promises three immersive days packed with insights, innovation, and collaboration. Dive into an array of complimentary workshops on Monday, kickstarting an enriching week, and explore paid workshops on Friday for a deeper dive into specialized topics.

Join us in this milestone – 30 years – as we delve into the realms of human and organizational learning, fostering connections and paving the way for transformative ideas.

This year, our conference theme is IMPACT! Fostering Community. Elevating Learning. Embracing Purpose. But, what exactly does this mean?
Community: Forge connections that transcend the conference, building a network of support and inspiration that lasts a lifetime. This is a safe space where you can openly discuss successes and failures, surrounded by a community of educated and engaged individuals.
Learning: Prepare to expand your horizons and revolutionize your approach to learning. We’ll explore cutting-edge organizational, resilience, and safety models. Discover different ways organizations are harnessing learning to drive meaningful change and gain insights that will revolutionize your approach to knowledge transfer.
Purpose: Our purpose is clear: facilitating opportunities for people to take their organizational and personal impact to new heights.





Friday, June 14
 

7:00am PDT

Post-Conference Workshop Breakfast
Requires post-conference workshop registration and attendance. Breakfast counts are submitted based on workshop registrations.

HEART HEALTH CONTINENTAL
Orange | Grapefruit | Cranberry Juice
Cucumber and Mint Infused Water
Seasonal Sliced Fruit | Berries
Cottage Cheese
Assortment of Bagels | Cream Cheese | Butter | Preserves
Smoked Salmon 2oz | Tomato | Onion | Capers (GF)
Antioxidant Sliced Blueberry Breakfast Bread
Individual Yogurt, Granola
Chilled Hard Boiled Eggs (GF)
Old Fashioned Oatmeal, Honey, Cinnamon and Raisins
Cheerios & Special K Cereal | 2% | Soy | Almond | Whole Milk

Friday June 14, 2024 7:00am - 8:00am PDT
Monte Lago Ballroom - Garden level: 1st Floor

7:00am PDT

Post Conference Workshop Registration/Check-In
Conference Presenters
avatar for Mary Webb

Mary Webb

CHOLearning Secretary | Treasurer, Community of Human and Organizational Learning
Mary is retired after 36 years of service with DTE Energy and currently serving as the Secretary / Treasurer for the Community of Human and Organizational Learning.Led DTE Energy corporate initiative to implement Human Performance Improvement initiatives across the Company.Certified... Read More →

Conference Support Team
avatar for Jada Major

Jada Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Katrina Major

Katrina Major

CHOL Registration Team, Community of Human and Organizational Learning
avatar for Sahara Major

Sahara Major

CHOLearning Registration Team, Community of Human and Organizational Learning
avatar for Ute Ingersoll

Ute Ingersoll

Administrative Support, CHOLearning Registration Lead, MI Computers


Friday June 14, 2024 7:00am - 1:00pm PDT
Monte Lago Pre-Function Space Garden Level: 1st Floor

8:00am PDT

Can you Communicate Your Safety Strategy?
Does your organization treat safety professionals like accountants—something between a necessary annoyance and the school narc? For HOP, Safety II, and Safety Differently to work, safety improvement must influence both organizational and operational strategy. This workshop will help you communicate your safety strategy in a way that leaders at all levels of the organization can understand and embrace. This workshop will help you to:
1.    Communicate how safety strategy is embedded in organizational purpose,
2.    Develop the elements of a safety strategy statement,
3. Explain your safety program’s value and importance for different stakeholders and levels of the organization.

Conference Presenters
avatar for Martha Acosta, Ed.D.

Martha Acosta, Ed.D.

Senior Moderator, HBP
DR. MARTHA ACOSTA was first called the “Godmother of HOP” on Dr. Todd Conklin’s Pre-Accident Investigation Podcast. Since the beginning of her HOP journey at Los Alamos National Laboratory, Martha has become an internationally regarded expert in human and organizational learning... Read More →


Friday June 14, 2024 8:00am - 12:00pm PDT
Lago (Breakout #7)- Garden Level: 1st Floor

8:00am PDT

Customizing Your Twin Model
Have you ever wondered why the DOE TWIN says “short list?”
Have you ever considered that a longer list of Precursors may contain data that is more applicable to your organization than what is listed on the TWIN?
If so, this workshop is just for you as we work through a pair-wise methodology to help you customize your own TWIN model. In this workshop, we will discuss the methodology, review the DOE Precursor long list, and work through a truncated session using one of the four quadrants of the TWIN. This interactive workshop will equip you to return to your company with the knowledge and skills to customize your own TWIN.
The value? Customized data you can track and trend to proactively enhance your work planning or reactively enhance your corrective action decisions. Using these enhancements, you can build additional resilience into your business model.

Conference Presenters
avatar for Lauri Minton

Lauri Minton

Sr. Quality Engineering Specialist, Consolidated Nuclear Security, Pantex
With 36 years’ experience at Pantex Plant near Amarillo, TX, Lauri has amassed a deep skill set & works well across all disciplines. She earned three prestigious site honors: The Heart of Pantex, the General Manager’s Achievement, & the Security Initiative awards. She currently... Read More →
avatar for Meredith Long

Meredith Long

Quality Assurance Engineer, CNS Pantex
With 8 years of experience at the Pantex Plant near Amarillo, TX, Meredith has cultivated an ever-growing skill set and experience across all disciplines. She has earned many certificates for Causal Analysis Specialist and Human Performance Improvement Practitioner. She currently... Read More →


Friday June 14, 2024 8:00am - 12:00pm PDT
Tuscany (Breakout #1)- Garden Level: 1st Floor

8:00am PDT

Learning Teams versus RCA with Psychosocial risk events
Psychosocial risk events, from harassment and bullying to aggression and violence, are on the rise. Are traditional investigation approaches and RCA up to learning and understanding this risk, or do they contribute to the circle of blame and cause “moral injury” to those part of or linked to the event?

What is the role of corrective actions?

How do we make the complexity of this risk more visible?

How are leaders dealing with this uncertainty?

Is it time to shift the lens, ditch investigations, and RCA models, and apply a learning-based approach with a restorative lens to reduce the risk of “moral injury” and create change in work design and work conditions to better understand and manage this risk moving forward?

Conference Presenters
avatar for Brent Sutton

Brent Sutton

Founder, Learning Teams Inc
Brent Sutton is the founder of Learning Teams Inc and the author of "The Practice of Learning Teams", the whitepaper "Learning From Everyday Work" and the new book "4D's for HOP and Learning Teams".Brent works in partnership with organizations in the commercial, government and education... Read More →
avatar for Diane Ah-Chan

Diane Ah-Chan

Senior Associates, Learning Teams Inc
An innovative organisational resilience and capacity thought leader and experienced change delivery manager. A qualified professional who has extensive experience in human resources, health and safety, corporate governance and strategy, organisational change management, project management... Read More →


Friday June 14, 2024 8:00am - 12:00pm PDT
Deserto (Breakout #6)- Garden Level: 1st Floor

8:00am PDT

Seven Practical Steps to Build Culture of Safety & Reliability
Unwanted errors and surprises in high-hazard industries can end lives, ruin careers, and capsize reputations overnight.

Join us to learn the fundamentals of seven practical steps successfully used by: aviation, health care, emergency fire & rescue services, electric utilities, the military, and other high-reliability teams across the globe.

The seven steps are: (1) Take a Learning-Based Approach. (2) Build Psychological Safety. (3) Lead After Action Reviews. (4) Transform Investigations. (5) Apply Defenses. (6) Improve Systems. (7) Build Resilience.

You’ll get practical techniques to apply immediately, plus eye-opening insights to help you improve reliability and safety for years to come.

Results...
"We got more practical ideas from Jake than from any other keynote we can remember. After dinner, we talked about Jake's presentation for more than TWO HOURS! That led to REAL change when we returned to the plant.”
~ Maintenance & Reliability Leader at the Xcelerate 2019 conference

“We engaged Jake as a keynote speaker for our company-wide safety conference. Our leaders, from field foreman through executives, were unanimously impressed. Since Jake’s presentation, our project managers and field foreman have told me that they are starting to experiment with many of the practical ideas that Jake taught us.”
~ Fred Barlow, Vice President & Chief Safety Officer, Reliance Electric, Inc.

“Jake is an expert in human performance and an even better presenter. Our event attendees gave him extremely strong feedback on the webinar he did for us... We would highly recommend working with him.”
~ Matt Barbour, Manager of Communications & Training, Texas Reliability Entity, Inc



Conference Presenters
avatar for Jake Mazulewicz, Ph.D.

Jake Mazulewicz, Ph.D.

Director, JMA Human Reliability Strategies, LLC
I show leaders how experts like pilots, firefighters, and paratroopers reduce errors, improve safety, and build trust, and how you can, too.I’ve worked with more than 250 client teams in: the US Department of Energy, Fermilab, NERC, Chevron, and Energy Safety Canada.I’ve got a... Read More →


Friday June 14, 2024 8:00am - 12:00pm PDT
Vineyard (Breakout #2)- Garden Level: 1st Floor

8:00am PDT

The 4Ds, something so simple yet so sticky from workers to leaders
The uptake of the 4D’s across the HOP Community has taken the authors of the book “The 4Ds for HOP and Learning Teams” by surprise.

In this workshop, we will explore as a group;
  1. Why the 4Ds are viewed differently across the organizational hierarchy (the front line to leadership).
  2. The application of the 4D’s in improving safety operations.
  3. The application of the 4D’s in business operations for problem identification and system improvements.
  4. Using 4D’s in Critical Risk Management for “Control Efficacy” and “System Fidelity.
  5. The use of the 4Ds in building “BetterWork” and understanding Psychosocial Risks.

Conference Presenters
avatar for Jeffery Lyth

Jeffery Lyth

Director, Learning Teams Inc North America
Jeff began his safety career over 30 years ago and has been recognized as an expert and innovator in workplace safety.He obtained two Canadian safety professional designations and served in a director level position for a decade before leaving safety management roles to work exclusively... Read More →
avatar for Brent Robinson

Brent Robinson

Director, Learning Teams Inc
Experienced Director of Sales and innovation with a demonstrated history of working in the construction & metals industry. Passionate about safety and operational excellence, with a keen interest in using innovation as a differentiator. Skilled in Negotiation, Strategic Planning... Read More →


Friday June 14, 2024 8:00am - 12:00pm PDT
Monte Vista (Breakout #5)- Garden Level: 1st Floor

12:00pm PDT

Lunch
Requires post-conference workshop registration and attendance.  Lunch counts are submitted based on workshop registrations.

THE BOARDROOM
Soup of the Day with Rolls and Butter
Chop Salad: Romaine | Chopped Bacon | Heirloom Cherry Tomato | Cucumber | Zucchini | Asparagus coins | Feta Cheese | Fried Garbanzo Beans | Balsamic Vinaigrette | Blue Cheese | Italian PC Packets
Cole Slaw | Tri Colored Pasta Salad |Tuna Salad (GF)
Sliced Deli Platter including thinly sliced chilled Tenderloin |
Roasted Turkey Breast | Pastrami | Genoa Salami | Black Forest Ham Marinated Chicken Breast
Swiss | Cheddar | Pepper Jack | Brie | and Provolone Cheeses
Lettuce | Sliced Onions | Tomatoes | Pickles | Pepperoncini
Whole Wheat | White | Sourdough | Rye Breads | Brioche Bun
Cupcake

Friday June 14, 2024 12:00pm - 1:00pm PDT
Monte Lago Ballroom - Garden level: 1st Floor

1:00pm PDT

Integrating Performance Psychology with HOP: Future considerations for the field
This presentation offers a comprehensive exploration of the integration of performance psychology tools with human and organizational learning, providing attendees with practical insights and strategies to optimize individual and collective performance. Grounded in the presenter's expertise as a performance psychology specialist, the session begins with an overview of the presenter's background, highlighting their extensive experience and expertise in leveraging psychological principles to enhance performance across diverse domains.
Building upon this foundation, the presentation delves into the rich history and evolution of psychological theories and practices in working with elite performers. Attendees will gain a deeper understanding of the psychological factors that underpin peak performance and the pivotal role of mindset, motivation, and resilience in driving excellence.
Furthermore, the session explores the intersection of cognitive science and human error, offering valuable insights into the cognitive processes that contribute to errors and breakdowns in performance. Attendees will learn how to identify cognitive biases, optimize decision-making processes, and mitigate the impact of human error within their organizations.
An integral component of the presentation is the integration of biofeedback techniques to predict and prevent human error. Attendees will discover how biofeedback technologies can provide real-time data on physiological and psychological states, enabling proactive interventions to enhance performance and prevent errors before they occur.
Through interactive discussions, case studies, and practical exercises, participants will leave the session equipped with actionable strategies to integrate performance psychology tools into their organizational learning initiatives. Whether aiming to optimize individual performance, foster a culture of continuous improvement, or mitigate risks associated with human error, this presentation offers valuable insights for organizations seeking to thrive in today's complex and dynamic landscape.

Conference Presenters
avatar for Jeb Clay

Jeb Clay

OE and HPI Consultant, Vistra Corp
Jeb Clay is a leader of the Operational Excellence and Human Performance Improvement activities at the largest generator of electricity in Texas. His experience includes Continuous Improvement, Performance Psychology, Operational Excellence, and Human Performance Improvement. He has... Read More →


Friday June 14, 2024 1:00pm - 5:00pm PDT
Vineyard (Breakout #2)- Garden Level: 1st Floor

1:00pm PDT

Operationalizing HOP so Leaders lead, and employees Engage.
Workshop: A case study: How safety saved a Middle East company.
Giving you the practice and application to operationalize HOP.
Learning Outcomes:
In this workshop you will learn
1.    How to engage the C-Suite to lead business transformation through safety.
2.    Experience and track emotions in real time that lead to engagement (apple watch required)
3.    The philosophy of metrics that create performance and learning.
4.    The tools to create, sustain and build momentum for positive change.
5.    How to remove bureaucracy and complexity.
Long description:
Culture will ensure your strategic success or failure, so must be integral to your plans. But culture is difficult to "measure" and arguably hard to change.
In this workshop the speaker will demonstrate cultural metrics unique to OrgTreeMe. Applicable to any industry, they help create willing leadership engagement in creating the environment for others to be successful.
Measuring psychological safety and organizational capacity to manage safety, and how this links to improvements in critical thinking, problem solving, better relationships and connection to shared purpose. We measure “more of the things we want” that directly improves performance.
Proving the link between good safety, a great employee experience and profitability, the workshop follows a 2-year case study taking participants on the steps that shifted a long history of 10-15 fatal accidents per year to their eradication, whilst improving every other business outcome, adding $millions to the bottom line.
The case study is based on a Middle East transformation, where the perception of human rights and human life is low and the legal consequences for fatal accidents practically zero. So, engagement with safety had to be intrinsic to the company culture and in business terms, must be a foundation of business success and profitability.

Conference Presenters
avatar for Paul J. Zak, PHD

Paul J. Zak, PHD

Professor, TEDx Speaker, Co-Founder, Immersion Neuroscience
Paul’s two decades of research have taken him from the Pentagon to Fortune 50 boardrooms to the rain forest of Papua New Guinea. All this in a quest to understand the neuroscience of human connection, human happiness, and effective teamwork.Paul has been obsessed with human connection for as long as he can remember. His focus on understanding connection led to his ground-breaking research on oxytocin. And all of this work led to the best title ever: nope, it is not PhD or keynote speaker, it is Dr. Love. This wonderful... Read More →
avatar for Devyn Feinman

Devyn Feinman

Change Enabler, Orgtree.Me
Devyn Feinman is a communication solutions designer that has a passion for helping people move past blockages to start seeing results. She sees every challenge as an opportunity to connect diverse perspectives, identify a shared purpose, and create a story for others to follow. Her... Read More →
avatar for Andrew Barker

Andrew Barker

Chief Intrapreneur, Orgtree.Me
Andy brings practical simplicity to safety.With over 25 years of experience, Andy has delivered beneficial, sustainable, organization-wide engagement that improves more than safety and wellbeing. Having worked across the US, Europe, Africa, the Middle East, and the Far East, Andy... Read More →


Friday June 14, 2024 1:00pm - 5:00pm PDT
Deserto (Breakout #6)- Garden Level: 1st Floor

1:00pm PDT

The 6th Principal of HOP, “Controls Save Lives”
Human and Organization Performance “HOP” heritage comes from high-risk industries that need high-risk controls. More industry emphasis is being placed on Critical Risk Management, and the “plague” of Life-Saving Rules or Cardinal Rules continues on the strive for zero harm.

Join us in a “Learning Team” on this topic, where we “as a group” explore:
  1. Why organizations are creating a sixth principle.
  2. How are they defining that principle?
  3. What does it look like in practice?
  4. The role of “Control Efficacy” and “Critical Risk System Fidelity.”
  5. The conflict of “Error” in Critical Steps versus Life Saving/Cardinal Rules.
  6. How should we define this need, and what are the pathways moving forward as a collective?

Conference Presenters
avatar for Brent Sutton

Brent Sutton

Founder, Learning Teams Inc
Brent Sutton is the founder of Learning Teams Inc and the author of "The Practice of Learning Teams", the whitepaper "Learning From Everyday Work" and the new book "4D's for HOP and Learning Teams".Brent works in partnership with organizations in the commercial, government and education... Read More →
avatar for Jeffery Lyth

Jeffery Lyth

Director, Learning Teams Inc North America
Jeff began his safety career over 30 years ago and has been recognized as an expert and innovator in workplace safety.He obtained two Canadian safety professional designations and served in a director level position for a decade before leaving safety management roles to work exclusively... Read More →


Friday June 14, 2024 1:00pm - 5:00pm PDT
Monte Vista (Breakout #5)- Garden Level: 1st Floor
 


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