2024 Community of Human and Organizational Learning 30th Annual Conference

When intelligently designed and deployed this effort will positively impact the complexity around serious injuries and fatalities.   By leveraging Enterprise Safety and Health Software that is built on the Human and Organizational Performance (HOP) principles, allows organizations a more detailed modeling approach to identify groups of individuals, processes, or conditions that may create an unsafe event or SIF accident.  In the absence of having software solutions that incorporate HOP Principles, safety professionals are often forced to conduct concurrent manual processes that take away precious capacity to apply the right resources as the right time to prevent SIFs.

Up until now, we know that the basis of most safety data to date has been lagging based on historical incidents and observed data. The very nature of how traditional software solutions have been organized focus heavily on prevention and truly little on recoverability and resilience. This creates significant challenges for organizations to evolve their SIF prevention process and align the organization on the principles that matter most.

This session will walk through how one organization is applying software differently to achieve better insights and better results. The software improvements that will be shared are based on the presenters’ experience regarding operationalizing HOP in numerous organizations they support and a longer history working with traditional software applications. What this story will tell attendees is how software supports better leader observations and their discussions in keeping the conversation of risk alive, how controls are measured to understand if you are “lucky” versus “good” and how event reviews are supported to shift the focus away from fixing “who” versus “what.”

Course Description for APP: (50 words)

Armed with the insight from safety data captured with these software changes organizations can now focus limited resources on the things where the greatest return can be maximized, i.e., preventing workplace serious injuries and fatalities. Setting the right performance metrics ensure the right information is delivered to the right level at the right time so leaders can act.
Relevance:

Safety and health performance is traditionally measured by lagging indicators that rely on injury and illness statistics. Unlike processes such as production, safety is consistently measured by failure instead of accomplishment. A proactive approach—utilizing enterprise safety and health software designed with Human and Organizational Performance as its foundations focuses on tracking safety and health performance on the things that can cause and prevents serious injuries and fatalities.

Objectives:
1.    How leader observations focused on three simple questions captured through software can be harnessed to address the most significant risks for an organization.
2.    Efficiently capture and report how controls contributed to or prevented the SIF or SIF Potential to identify weaknesses and reinforce for leaders are we "lucky" or are we "good".
3. Align HOP language to support event reviews that focus on fixing "what" versus "who"